Who we are and how we help

How we help

We help by providing everyday items that the majority of us take for granted, such as a bed to sleep in, a cooker to prepare a hot meal and, in emergencies, food. These items may not cost much, but they can make a massive difference to people’s lives.

We use a network of local organisations that are in the community working with individuals and families in need. Using organisations already in place keeps our overheads to a minimum, increases the efficiency of our services and ensures that we get the help to those who need it when they need it most.

Once a referral is received, we act immediately.

If the need is urgent we can help the same day.

Our team have an expert knowledge of the thousands of benevolent funds in the UK that have money to assist people in need.

For every £10 donated we can raise £50 from charitable trusts that are available to help – all of that £50 goes to those in need.

Once we receive the funds, we purchase the goods required and deliver them direct. We help anyone who is in need throughout Leicester, Leicestershire, Rutland and Northamptonshire.

We have been finding funding for people in need since 1867 and our mission is:

“To help the most vulnerable within our communities who are experiencing poverty by providing goods and services which improve life chances, support independence, intervene at the point of crisis and prevent further hardship”.


Read about some of the lives your support has helped to change here.


In the year 2015-16  we raised £883,000 in charitable funds for those in desperate need within our community and helped to change the lives of 7,398 local people, 38% of whom where deprived children and young people.

In 2015 to 2016 we helped:

•2,810 children and young people

•420 older people living in poverty

•1,361 people living with an illness or disability

•1236 people living with mental health problems

•1,217 carers

•2,126 people facing homelessness

We purchased 6,128 items with charitable funds, including beds, cookers, wheelchairs, fridges and clothing during the year.


Charitable funds raised by area:

Leicester £408,928                              Leicestershire £326,444

Rutland £5,623                                     Northamptonshire £142,805

All donations received in Leicester, Leicestershire and Rutland will continue to support our work within those areas. All donations received in Northamptonshire will support our work in that county.  Local support for local people!


To read more about our achievements during during 2015/16 and how your support helped to make a difference, read our Impact Review.

Surviving Winter


We are delighted that once again we have been asked to partner with Leicestershire & Rutland Community Foundation to benefit from their Surviving Winter cam ...[Read More]

Lives changed


Charity Link supports over 7,000 individuals and families each year in Leicester, Leicestershire, Rutland and Northamptonshire. We provide essential items on an individual need ...[Read More]

Meet our team

Our Patrons The Right Worshipful the Lord Mayor of Leicester The Chairman of Leicestershire County Council Dr Laurence Howard OBE, JP, Lord Lieutenant of ...[Read More]

Molly and her mum were forced to sleep on the settee

Molly and her mum were referred to us in desperate need. Their home was infested with mice, they had problems with damp which had caused mould throughout their home, this had now spread to their beds. They were trying to get the Council to sort out the problem but in the meantime they were both forced to sleep on the settee each night. Many of their items have had to be thrown away. Molly’s mum has no means to buy new beds.

So we bought two beds, just £240 made a difference.