We’re here to help

If you are working with individuals or families who are experiencing hardship, then we may be able to help. We provide essential items such as clothing, beds, furniture, medical and mobility equipment and, in emergencies, food to those in need.

Each year we help over 7,000 vulnerable people and children throughout Leicester, Leicestershire, Rutland and more recently in Northamptonshire by working with organisations in the community to ensure that we get help to those who need it when they need it. Where there is a crisis or immediate need, for example cases of domestic violence or those experiencing homelessness, we are able to act quickly.  We help by providing essential household goods which improve quality of life, food vouchers, and small amounts of cash on a weekly basis for those who have, for one reason or another, slipped through the system.

When the need is urgent we can help the same day.

Please click here for a Charity Link information pack which contains all the information that you need to access help for your service users.

You can access our service by applying online or by completing one of our application forms. When completing the online application form and you cannot finish the form in one go, for instance if you need to gain further information, please do make sure you follow the instructions carefully when you choose to ‘save and close’ your form. You will be given a reference number and also asked to enter your email address.

Please remember to consult the guidelines before you complete each section, as the more comprehensive and accurate the information, the more likely it will be that we can help your service users. Please also click here to download a poster to promote our service to your colleagues.

We aim to help within 20 days, if the need is urgent we can help the same day so please call us immediately on: 0116 222 2200.

If you would like further information then please email info@charity-link.org or call 0116 222 2200 or write to us at Charity Link, 20a Millstone Lane, Leicester  LE1 5JN.


For information on supporting your clients in Northamptonshire, and to access our Northamptonshire Online Application Form, please click here.

David was homeless

In February 2009 David was homeless sleeping in a church crypt during the heaviest snow storms that Leicestershire had seen in a number of years. There were no hostel places available for David; he had no income and had not eaten for three days.

We acted immediately and gave David £80 worth of food vouchers. David desperately wanted a home of his own and a job. We made some calls and negotiated with a private landlord to rent an empty flat to David and provided £100 for a rent bond. We also gave David £30 so he could buy a suit and arranged for work experience at a voluntary organisation. 

Just £210 got David off the street and back into work.